FAQs

Frequently Asked Questions

Have a question? We've got answers. If you can't find what you're looking for, reach out to us at hello@luminajewelryco.com.

What is moissanite?

Moissanite is a lab-created gemstone that rivals diamond in brilliance and durability. It's ethically sourced, environmentally friendly, and offers exceptional fire and sparkle at a fraction of the cost.

Is your jewelry made with real metals?

Yes. All Lumina jewelry is crafted with S925 sterling silver, finished in either lustrous gold vermeil or polished platinum-tone silver.

Does my jewelry come with a certificate?

Every order includes a certificate of authenticity verifying the moissanite's quality and the metal composition.

How do I know my ring size?

Visit our ring size guide for tips on measuring at home. When in doubt, size up slightly for comfort.

Can I return my order?

Yes. We offer 30-day returns on all unworn items in their original packaging.